Setting Up Your Account 5

• Why can't I see any Google Analytics views?
• I just added another view to my Google Analytics account. Why don't I see it in my Quill Engage account?
• Can I change the names of the views to help me organize them?
• Can Narrative Science access all of my Analytics data? What about the views that I have not signed up for?
• How do I terminate my Quill Engage account?

Scheduling Your Emailed Reports 2

• How do I set up email reports?
• How do I unsubscribe from the email reports?

Errors and Reporting 6

• How does Quill decide which data to show?
• Why am I getting an error message when I run a report?
• What if I didn't receive this week's email report?
• I think I found a bug in the application. How do I report it?
• Why aren’t my previously archived Word Doc reports showing up in the new app’s Archive section?

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Billing 8

• Is there a contract?
• What does Quill Engage cost?
• What happens when I choose a paid plan?
• What happens when I upgrade from a Basic plan to a Premium plan?
• What happens when I downgrade plans?

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Other FAQ's 2

• Where can I send feature requests?
• Help, I have a question and I need an answer