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Setting Up Your Account
Why can't I see any Google Analytics views?
I just added another view to my Google Analytics account. Why don't I see it in my Quill Engage account?
Can I change the names of the views to help me organize them?
Can Narrative Science access all of my Analytics data? What about the views that I have not signed up for?
How do I terminate my Quill Engage account?
Scheduling Your Emailed Reports
How do I set up email reports?
How do I unsubscribe from the email reports?
Errors and Reporting
How does Quill decide which data to show?
Why am I getting an error message when I run a report?
What if I didn't receive this week's email report?
I think I found a bug in the application. How do I report it?
Why aren’t my previously archived Word Doc reports showing up in the new app’s Archive section?
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Is there a contract?
What does Quill Engage cost?
What happens when I choose a paid plan?
What happens when I upgrade from a Basic plan to a Premium plan?
What happens when I downgrade plans?
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Where can I send feature requests?
Help, I have a question and I need an answer
Help Desk Software
by Freshdesk Support Desk